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Different Room Configuration

Dual Key​

A Dual Key room setup refers to a single apartment that is divided into two separate, self-contained accommodations. These are typically connected via a shared internal hallway, but each section has its own private, lockable entrance.

How Does RoomBoss Handle Dual Key Rooms?​

In RoomBoss, a Dual Key apartment is managed as three linked accommodation products:

  • Parent Room (e.g., 3-bedroom apartment)
  • Child Room A (e.g., 1-bedroom section)
  • Child Room B (e.g., 2-bedroom section)

Each room type can be booked independently, but they share interdependent availability rules:

  • If the Parent Room is booked, neither of the Child Rooms can be booked.
  • If one Child Room is booked, the other Child Room can still be booked, but the Parent Room becomes unavailable.

Dual Key Allocation Limitations​

In some properties, a child room type may include rooms that are not part of a specific dual key pairing.
For example, you might have a floor with 10 rooms of the same child room type, but only 2 of those rooms are connecting and can be sold together as 1 parent room.

With this kind of setup, the system still sells availability at the child room type level, meaning any room in that child type can be booked individually if it is available.
A parent booking, however, requires a specific set of child rooms that are paired together.

If one or both of those paired child rooms are sold individually for overlapping dates, the parent booking may no longer fit into its intended pair.
In that situation, the booking can still be accommodated, but only by assigning it to other rooms within the same child room type. This often results in the rooms not matching the original paired layout.

This is how dual key inventory behaves when a child room type contains both paired and unpaired rooms. Please consider this when designing dual key structures like the example above.

Booking Channel Recommendations​

Direct Booking / Agents booking: All Dual Key room types (parent and children) can be safely offered. RoomBoss enforces the availability logic to prevent double-booking.

Online Travel Agencies (OTAs): While you can connect all Dual Key room types to OTAs, we strongly recommend against it. Most OTAs do not recognize Dual Key logic, which may result in overbookings (e.g., all three rooms being booked at once).

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We recommend only connecting the parent OR children rooms to prevent any overbooking.

Alternative Configuration​

An Alternative Configuration is a flexible way to sell your inventory by offering the same physical space in different formats.

For example, a 3-bedroom unit can also be sold as a 2-bedroom unit by locking off one of the bedrooms—without needing to set up a separate physical room.

How Does It Work?​

  • Each Child Alternative Configuration Room Type is linked to a Parent Room Type.
  • The availability of the Child Alternative Configuration is based on the availability of the Parent Room.
  • No separate inventory is required—RoomBoss handles availability automatically.

Example:

  • Parent Room: 3-Bedroom Apartment
  • Child Alternative Configuration Room: 2-Bedroom Apartment (with 1 bedroom locked)
  • If the Parent Room is booked, the Child Room is unavailable—and vice versa.

Booking Channel Recommendations​

Direct Booking / Agents booking: All Alternative Configuration room types (parent and children) can be safely offered. RoomBoss enforces the availability logic to prevent double-booking.

Online Travel Agencies (OTAs): It is NOT possible to connect Child Room to OTAs.

How to set up a Dual Key or an Alternative Configuration room?​

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If you would like to set up Dual Key or Alternative Configuration rooms in your RoomBoss account, please contact us.